Presentation and identification of the CONTROLLER
The website and logo is the property of Sapenta S.L. (hereinafter the CONTROLLER) with Value Added Tax ID number B66513466 and registered office in C/Velázquez 94 1ª Planta, 28006 Madrid.
Description of activity
Through this website, the CONTROLLER wishes to inform you about its activities and services. The CONTROLLER may, depending on the development and progress of the company and the sector, extend its website to include new services, activities or contents, in order to improve the services and quality of the service provided. Conversely, the CONTROLLER also reserves the right to cancel, modify, substitute or restrict the contents, services or activities, expressly and without prior notice to the users.
This website is aimed at both customers and all other users who visit it (hereinafter referred to as USERS).
If you have any questions about these General Conditions, please contact us at firstname.lastname@example.org.
Acceptance of General Conditions and use of the website
The use of this website is regulated by the following General Conditions of Use (hereinafter the GENERAL CONDITIONS). Please read them carefully, as access to this website and use of its contents implies full acceptance of them.
Access to this website and the information contained herein is completely free of charge, without prejudice to the cost of the telephone connection and the means used to establish the connection.
However, on this website, you can find out about the different services that can be hired by contacting the CONTROLLER; which will be provided according to the Specific Conditions agreed between the parties (hereinafter the SPECIFIC CONDITIONS).
By accepting this contract, you declare:
Changes to the GENERAL CONDITIONS
The information on this website and the services offered are continually changing and being developed to provide the best possible experience and value.
The USER of this website shall accept such alterations from the moment he/she continues to use the website and/or the services provided.
Essential USER obligations.
All USERS, from the moment they begin to use the website and/or contract any of the services offered on it, are required to comply with the following essential obligations vis-à-vis third parties and the CONTROLLER:
This website, its contents and its logos are protected by Spanish and international intellectual and industrial property laws, and all such rights correspond exclusively to the CONTROLLER, the use thereof being reserved.
The reproduction, distribution, communication, transformation and/or public disclosure and, in general, any other form of unauthorized use, by any means, of all or part of the contents of this website, its design, selection and presentation of the materials included herein is prohibited; the same being true of the brands and trade names included in this website. Such actions may only be carried out with the express prior written authorization of the CONTROLLER and provided that explicit reference is made to the CONTROLLER’s ownership of the aforementioned intellectual and industrial property rights.
By using the website and/or contracting the services, the USER does not acquire any right over them, simply being entitled to use them according to the provisions of these GENERAL CONDITIONS and/or, where applicable, the SPECIFIC CONDITIONS.
In the event that you, the USER, detect any activity that may infringe any intellectual or industrial property right or any other type of right, please notify us by sending a message to the following email address: email@example.com.
In compliance with the provisions of applicable national and European legislation on the protection of personal data, we inform you that the personal data that our customers or potential customers may provide us with (both referred to as the “Customer(s)”, either by using the form provided on our website (the “Website”), by sending an e-mail to the address provided for this purpose, by means of e-mails addressed to our professionals or by any other means of communication, will be included in a file of which SAPENTA S.L. (hereinafter the CONTROLLER) with Value Added Tax ID number B66513466 and registered office in C/Velázquez 94 1ª Planta, 28006 Madrid, is the owner and data controller.
Consent and collected data
Unless specifically stated to the contrary, all information we request from our Customers on the forms available on the Website is required. Refusal to provide the required data will make it impossible to deal with the specific request in question. Please inform us immediately of any changes to your data so that the information contained in our files is always up to date and free of errors. In this regard, the Customer declares that the information and data provided are accurate, up to date and truthful.
Purpose of processing and legal basis
The purpose of the processing by the CONTROLLER is to deal with the request made, answer your queries and requests for information and, where appropriate, maintain and manage the professional, commercial and/or contractual relationship established with any of our offices and/or professionals (hereinafter the “Service(s)”).
Who we communicate your data to
The CONTROLLER will not transfer your personal data to third parties, unless it is legally required or if the Customer has previously authorized us to do so or if it is necessary for the provision of the requested Services.
In order to be able to offer the appropriate Service to the Customer and to manage the relationship with you, the CONTROLLER contracts the provision of services from certain companies which, subject to compliance with the legal requirements, may be given access to your personal data solely for the purposes providing the Service.
International transfers of personal data
The General Data Protection Regulation (GDPR) offers several mechanisms to enable the transfer of personal data outside the European Union (EU). These mechanisms have been set up to check that the level of protection is adequate or to ensure the implementation of appropriate security measures when transferring personal data to a non-EU country.
This level of security can be achieved through standard contractual clauses. It is possible to confirm that the level of protection is adequate through verification procedures such as those in the EU-US Privacy Shield framework.
In our current contracts on data processing, we undertake to maintain a mechanism that enables the transfer of personal data outside the EU, as stipulated in the Data Protection Directive. In addition, we will make the appropriate commitment as of 25 May 2018 (inclusive), when the GDPR enters into force.
European data protection authorities have also confirmed that our standard contractual clauses meet the necessary security requirements. This demonstrates that SAPENTA’s contractual commitments comply with the Data Protection Directive and provide a legal framework for the transfer of personal data from the EU to other parts of the world.
Period of storage of personal data
We will retain your personal data for the duration of the contractual relationship or, where applicable, until you state your wish to have your personal data deleted from our file. From that moment on, the CONTROLLER will keep your personal data blocked during the legally required periods, and in any event, for a period of 10 years in accordance with the regulations on the prevention of money laundering and financing of terrorism. We will destroy your personal data after the expiry of the legally required period.
Exercise of rights
You may exercise your rights of access, rectification, deletion, limitation of the processing, opposition and portability of personal data by sending a written communication with a photocopy of your ID card to the CONTROLLER at the following e-mail address: firstname.lastname@example.org.
Complaint to a supervisory authority
You are informed that you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) as the supervisory authority if you consider that the CONTROLLER has not processed your personal data in accordance with the applicable legislation on the protection of personal data.
The CONTROLLER undertakes to adopt the technical and organizational security measures established by law to guarantee the security of your personal data and to prevent their alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with the provisions of the applicable regulations.
Assignment of third party data to the CONTROLLER
In the event of providing the CONTROLLER with the personal data of third parties required for the provision of the Services, you declare that you have previously obtained their express consent to transfer them to the CONTROLLER.
The CONTROLLER shall endeavour at all times to provide the service with the highest possible quality. Without prejudice to the foregoing, we decline all liability arising from failures, interruptions or damage caused by system failures, interference or disconnections or by the malfunction of the service.
Similarly, the CONTROLLER declines all liability and/or responsibility for damages of any kind or nature resulting from the illegitimate action of third parties by any means or from the use of the website in an improper or inappropriate manner by the users, and under no circumstances shall the CONTROLLER bear any liability whatsoever for the action or negligence of others that may or may not affect, directly or indirectly, the servers and other computer equipment of the USER or third parties.
The CONTROLLER cannot guarantee the absence of viruses or other malware that may affect the computer equipment of the USER. The latter should therefore take measures to avoid possible risks of this kind in view of the current state of telecommunications.
The CONTROLLER is not responsible for interruptions to the website caused by major force or circumstances beyond its control.
Likewise, the CONTROLLER may interrupt access temporarily, for security reasons or due to the restructuring of computer resources, in order to improve the website usage service.
Links and Cookies
It is forbidden to include contents or services in third party websites that could harm the image of this website or the CONTROLLER, and the latter reserves the right to prohibit, limit or demand the cancellation of the links made, when it deems appropriate, without under any circumstances being required to pay any kind of compensation for this reason.
What are cookies?
A cookie is a file that is placed in Website when you access and use it. Cookies allow us to store and retrieve information about your browsing habits on the Website. The information they obtain is related, for example, to the number of pages you visit, the frequency and recurrence of visits, the length of your visit, etc.
What kind of cookies we use?
- According to the entity that manages them:
- Depending on how long they remain active
- According to the purpose:
These procedures are subject to revision or modification by the developers of browsers, so we cannot guarantee that the last fully conforming version is available at all times.
To prevent the installation of cookies, please follow the instructions of your browser:
If you need help to carry out the configuration of your browser cookies, please send us an email to email@example.com and we will contact you as soon as possible to help you.
Updates and changes to the Cookies Policy:
The CONTROLLER may change this Cookies Policy in accordance with legal and regulatory requirements, or with the aim of adapting this policy to the instructions issued by the Spanish Data Protection Agency, for which reason the user is advised to visit it periodically.
Nullity and ineffectiveness of clauses
If any clause included in these GENERAL CONDITIONS and/or the SPECIFIC CONDITIONS is declared totally or partially null and void or ineffective, such nullity or ineffectiveness shall affect only that provision part thereof that is null and void or ineffective, and the GENERAL CONDITIONS and SPECIFIC CONDITIONS shall remain in force in all other respects, and such provision, or part thereof that is affected, shall be deemed null and void.
Applicable law and jurisdiction
For any issue or discrepancy that may arise regarding the website, contents and services contracted, the USER and the CONTROLLER, expressly waiving any other jurisdiction that may apply to them, expressly submit to Spanish law, the jurisdiction of Spanish Courts and, in particular, the Courts of Madrid, unless the applicable law specifically determines another jurisdiction or different legislation.